Tuesday, April 16, 2013
Frontier Communications Corp. (FTR) Announces Launch of 24x7x365 Live Premium Technical Support
Frontier Secure, a service of Frontier Communications Corp., announced that the company now offers unlimited phone support to consumers nationwide 24 hours a day, 7 days a week, 365 days a year. The service boasts a 100 percent US-based team of certified experts available around the clock to address technical issues that trouble computers at home or in small to medium-sized businesses.
Frontier’s commitment to the highest level of customer service is highlighted by Premium Tech Support which provides a level of coverage not available with standard technical support. Subscribers can expect to enjoy a wide array of features such as wireless/browser/email configuration, windows computer optimization, malware removal, and wireless router setup and pairing with WiFi enabled devices such as PC or Mac laptops and desktops, eReaders and tablets, game consoles, Blu-ray and DVD players, and printers.
Kelly Morgan, Vice President and General Manager of Frontier Secure, stated that the company’s expertise in security is a prime benefit of the new service. “Today, digital space is a world unto itself. Without the right tools and advice, navigating the web safely is almost impossible. Too many users are mere keystrokes or mouse clicks away from malware or spyware that can compromise their computer system and personal identity, including financial information. Frontier Secure is a product any consumer – not only Frontier customers – will appreciate for the peace of mind that comes with around-the-clock support.”
Frontier Secure Premium Technical Support includes (but is not limited to):
• Unlimited PC Tune-Ups
• Unlimited PC Security Checkups
• Unlimited Virus & Malware Removal
• Wireless Network Setup & Troubleshooting
• Peripheral Setup & Troubleshooting
• Email Setup &Troubleshooting
• Microsoft Software Applications
• File Backup/Storage Transfer
Additional features provided by Premium Technical Support, such as iTunes and social networking basic setup and tutorials, are not currently available through any other technical support provider. For just $14.99 a month (covering up to three computers), Frontier Secure Premium Technical Support is available throughout the United States. For more information call 888.620.3663.
For more information on Frontier Secure, please visit www.frontier.com
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