Article author Art Post pointed to an earlier piece he had written where he discussed a trend he was noticing, namely that businesses are increasingly scanning and emailing documents instead of copying and printing them. The result has been a growing need for systems that can effectively organize, track, and manage such documents. He also pointed out that small businesses often complain that, although they indeed want such organizational capabilities, they feel unable to put it together themselves, citing a lack of in-house technical expertise and supporting funds. The Intellivue ECM platform was to him a clear solution to the problem, offering small business the document organizational functionality they wanted, but at no upfront cost.
Intellivue not only makes it easy for the end business user to enter the world of ECM, it also provides revenue generation opportunities for the copier and printer dealers who might otherwise get left behind in the move away from paper to electronic images. Normally such vendors simply lease copier/printer hardware and then charge users based upon the number of pages printed. With the Intellivue system, they can charge for document scans, since they are adding value through the unique and powerful organizational functionality the system offers for managing scanned and other documents, still at no up-front cost to the user.
Also in the article on Intellivue, Art Post points out another possible benefit to the dealer, in that they may be able to charge professional services for installation and training related to the system.
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