The energy group selected ViryaNet G4 as part of a movement to consolidate its various IT systems and ensure commonality among these operations. The subsidiaries extensively reviewed ViryaNet’s mobile workforce management solution and decided to utilize it to increase customer satisfaction and efficiency.
In future, it is expected that a single in-house system will be used for all utilities within the energy company’s group. ViryaNet G4 has the capabilities to accommodate these future business objectives.
“We are excited to be a part of the vision for improving customer satisfaction for these utilities,” remarked Memy Ish-Shalom, President and CEO, ViryaNet. “ViryaNet G4 provides an exceptional user experience for all service organization stakeholders – from customer service representatives in the office to technicians in the field. We look forward to continuing to help achieve their goals.”
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