Frontier Communications, offering broadband, voice, satellite video, wireless Internet data access, entertainment services, data security solutions through Frontier Secure, and bundled offerings, yesterday announced that Frontier Secure now offers residential and small business customers comprehensive equipment protection through Asurion, the leading global technology protection company.
Frontier Secure offers its customers protection for their digital lives through the use of a suit of services that guard against identity theft, ensuring 24/7 premium technical support and offering data security and backup. Frontier Secure will now offer repair/replacement plans which cover most PCs and laptops, gaming consoles, TVs (LED, LCD and Plasma), iPads, eReaders, tablets, printers, and more. The service will require no contract; customers have the option to obtain coverage for one or more personal devices, their whole home, their offices, or small businesses for a simple low monthly fee.
Kelly Morgan, Vice President and General Manager, Frontier Secure, commented “Consumers want connectivity, reliability, cost savings and the peace of mind that comes from knowing valuable electronic equipment is protected. Frontier Secure Equipment Protection Plans keep the vital electronic equipment relied on by families and small businesses up and running.” Additional savings are obtained when Equipment Protection Plans are bundled with other Frontier Secure products and services, an option the company makes available throughout the United States.
Upon the purchase of an Equipment Protection Plan, the customer receives a dedicated phone number to U.S.-based customer service experts. The claim process is simple and can be completed easily for those with home or office equipment and may include a service appointment from a certified professional and device repair or replacement, depending on the type of equipment and repairs needed. Specific items can also benefit from pre-paid shipping, including, laptops, tablets, eReaders, gaming consoles, and TVs (37″ and under).
Bettie Colombo, spokesperson for Asurion added, “One in three computers experiences a failure over its useful life. With Frontier Secure and this product, `fear of failure’ is a thing of the past.”
Frontier Secure offers a full portfolio of products and services to protect every aspect of your digital life, including unlimited cloud Backup & Sharing and 24/7 U.S.-based Premium Technical Support. For more information, call 1-888-620-3663.
For additional information on Frontier Communications, please visit www.frontier.com
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