EarthLink will work with partners Global Systems Telecom and ClearComm to address FSSNF’s challenges, which included too many vendors managing its network, internal network congestion due to inadequate bandwidth and design, and outdated phone systems and applications. FSSNF selected EarthLink as it was in need of a partner with the network, SSAE 16 compliant data centers and leading-edge IT services to put together a comprehensive plan. By utilizing EarthLink’s expertise, FSSNF will gain flexibility, rapid deployment to manage growth, redundancy and disaster recovery capabilities.
“Before we selected EarthLink, our agency dealt with five different communication vendors and performance was disjointed and dysfunctional,” stated Chuck Burkhart , FSSNF Technology Director. “EarthLink was the sole provider that could deliver the comprehensive solution we needed, offer responsive support and still meet our budget as a non-profit. I am confident that this is the right solution, as for almost the same cost, we are tripling our bandwidth and obtaining full redundancy. Our staff is also very excited about the features, speed and flexibility on the horizon.”
EarthLink, working with ClearComm and Global Systems Telecom, designed a customized scalable solution for FSSNF that includes integrated voice and data with metro Ethernet circuits, Hosted Voice with 150 seats, Cloud Hosting in EarthLink’s next-generation Miami data center, Hosted Exchange email with email encryption and email archive to protect confidential documents, and EarthLink TechCare for outsourced help desk support. Additionally, Family Support Services will utilize Cloud Server Backup to protect mission-critical data, and Secure Remote Access to increase employee productivity and protect against outages or disasters.
Chris Compton, National Director at ClearComm, acting as FSSNF’s technical advisor, brought Global Systems Telecom on board to consult with EarthLink. “EarthLink offers a phenomenal IT services portfolio that no other carrier can replicate at this point,” said Compton. “Working together, EarthLink, ClearComm and Global Systems will provide the customer with ongoing support during the implementation phase and right through installation. It’s a solid partnership that will benefit our mutual client tremendously, and we look forward to working even more with EarthLink in future.”
EarthLink Executive Vice President of Sales and Marketing Michael D. Toplisek added, “Standing shoulder to shoulder with our partners ClearComm and Global Systems Telecom enabled us to assemble a remarkable team to identify how we could leverage EarthLink’s robust product portfolio to meet the needs of Family Support Services of North Florida. Chuck Burkhart has a vision of how technology will help his organization evolve and further their mission. We look forward to making that a reality.”
For more information on EarthLink, Inc., please visit www.earthlink.net
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