Traditional marketing campaigns are often a shot in
the dark, with merchants sending out a particular message to as many people as
possible, hoping it will stick. Even with more refined tactics that allow
marketers to target a particular customer group based on age or education or
income level, it is nearly impossible to reach out to customers individually.
But with the advent of social media, businesses have found it is easier than
ever to stay connected with their target audiences and to reach those audiences
with personalized messages specifically developed for each and every segment of
their client base.
Social customer relationship management (CRM) tools
and intelligent data analytics services such as the ones offered by China’s
Moxian, Inc. (OTCQB: MOXC) are now of crucial importance for merchants who seek
to know their audience and their preferences better and incorporate this
information into their marketing strategies. The number of social media users
worldwide is expected to grow to 2.5 billion by 2018, which in turn is more
than likely to have a major impact on consumer habits and on merchants’
strategies to tap into an ever-growing customer base. While traditional
customer relationship management tools typically only collect and manage static
data about customers based on their interactions with the company over phone or
email, Social CRMs add an essential layer of information: the information put
out there by the customers themselves through their social media profiles. This
allows merchants to develop a more complete profile of their target audience
and therefore take action faster and develop customized messages and campaigns
for each consumer group.
Capitalizing on this trend, Moxian found an innovative
way of combining social media with business intelligence, all built around a
proprietary Social CRM tool developed with the specific goals of helping
consumers and businesses interact better and allowing merchants to run targeted
advertising campaigns and promotions. Via the Moxian+ Business app, with its
built-in Social CRM, businesses can compile behavior data about their
customers, getting to know their audience better and offering users a more
personalized experience. The app also allows businesses to set up online stores
and generate customized reports based on intelligent data analytics, but also
stay in touch with their social media followers and customers and answer their
queries in real-time through an instant messaging system.
User data is collected through a dedicated app for
shoppers, the Moxian+ User app, which includes social networking capabilities,
a gaming center and a rewards redemption center. Designed specifically for
consumers, the app includes Moxian’s proprietary virtual currency, Mo-Coins or
MO-Points, which can be earned by playing games and then exchanged for prizes
from Moxian or merchant users. The social networking tool allows users to set
up customized profiles, join chat groups, find friends and topics of interest,
and more. The app also includes an online mall and personalized shopping
recommendations, including nearby vendors, offers and promotions, based on a
user’s preferences and geo-location.
For more information, visit the company’s website at
www.Moxian.com
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MissionIR is committed to connecting the investment community with companies that have great potential and a strong dedication to building shareholder value. We know our reputation is based on the integrity of our clients and go to great lengths to ensure the companies represented adhere to sound business practices.
Sign up for “The Mission Report” at www.MissionIR.com
Please see disclaimer on the MissionIR website http://www.missionir.com/disclaimer.html