Leading cloud-based video collaboration, network, and support services provider Glowpoint has announced the release of Glowpoint Now, a reservation-less videoconferencing service that allows easy video collaboration for anyone, anywhere, on any device.
Organizations have increasingly varied needs when it comes to video collaboration. Some require video that surpasses the four walls of a company to include a mobile workforce as well as business partners. Others are in need of high-touch concierge services to accommodate board meetings and executive interviews. Still others need on-demand videoconferencing or an offsite video meeting room. Most are in need of a combination of services, as well as support and assistance to help them more effectually collaborate with colleagues, business partners, and customers.
“Many reservation-less videoconferencing startups lead you to believe that as video becomes more pervasive, support requirements diminish or go away. The exact opposite is true,” said Glowpoint Chairman and CEO Peter Holst. “The demand for secure, enterprise-grade video collaboration is expanding globally, and, with that expansion, the need to provide business-class services and support is increasing. Glowpoint Now, in combination with our other video collaboration and support services, meets our customers’ needs today and into the future.”
Glowpoint Now enables customers to start or join a meeting from a Web browser, schedule meetings and include participants more engagingly, using Outlook or inviting them “on the fly.” Service highlights of Glowpoint Now include: a low cost burden, as utilization of The Glowpoint Cloud eliminates the need for infrastructure or IT training; integration into customers’ unified communications strategies, including seamless compatibility with Microsoft Lync and Cisco Jabber; comprehensive management and reporting, including performance and trend reports and the capability for authorized users to easily add or remove participants, set or change security levels and monitor usages; and partner friendliness, enabling partner branding and coverage by Glowpoint’s business-class support services.
For more details about Glowpoint Now, visit www.glowpoint.com
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