Today, Callidus Software Inc. announced that G4S, the world’s largest security services provider, selected its ForceLogix Sales Coaching and Litmos Learning Management solutions to assist in the learning and talent development for some of G4S’s European sales organization. The companies signed the agreement in the fourth quarter of 2011.
Callidus’s ForceLogix Sales Coaching solution enables businesses to rank sales professionals and agents based on key performance indicators (KPIs) from multiple data stores. Mainly used in call centers, managers use the information obtained from the ForceLogix system to easily identify the core activities and training that drive top performance. Then, managers can implement the right training and development processes across their sales channels – building a concrete roadmap for their new hires and existing employees to replicate the performance of their stars.
The other solution, Litmos LMS, is a fast growing online training system that makes managing and delivering web-based training courses easy. A user-friendly platform that enables organizations to create and distribute web-based content in multiple formats, Litmos LMS tracks results in real-time and is compatible with the iPhone, iPad, iPod Touch, and Android devices as well as the Internet. Users can access these courses anywhere and at any time.
Callidus’s technologies will enhance G4S’s current training methods and both companies are excited to begin their new found relationship. The combination of online coaching with sales training offers a blended learning approach that promises to yield positive results.
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