In order to participate in the Google Trusted Stores Program, online merchants must meet strict criteria for shipping and customer service regulations. Google followed ZAGG’s performance metrics for one month and with qualifications met awarded the website its badge of acceptance. Factors that influence Google’s selection of a retailer into its program include on-time shipping, any issues being resolved quickly, and a low number of customers needing additional assistance.
In addition Google offers it’s coveted purchase protection for merchandise from Google Trusted Stores, should specific problems arise. Further information about the program can be found at www.google.com/trustedstores.
“Earning the Google Trusted Stores badge is a significant achievement for ZAGG, and it demonstrates our commitment to world-class customer service,” stated Derek Smith, Executive Vice President of Sales for ZAGG. “Our goal is to provide the best possible user experience to our customers and to quickly resolve any issues if they arise.”
ZAGG currently designs, produces, and distributes creative product solutions for mobile and media accessories. For additional information about ZAGG, visit www.ZAGG.com.
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